Contact Us - 1300 664 254
Faqs
1. How secure is my data?
Many fail-safes have been incorporated to ensure data is not lost. Furthermore, there is a highly secure yet flexible security system to prevent the wrong people having access to sensitive information.

Taking backups at the end of your payroll cycle when you complete payroll will ensure you have the latest backup available in case of a disaster.

Most companies today have advanced backup on servers and workstations that carry critical information like payroll and time and attendance .
 
2. Do you offer finger print scanners?
DO YOU OFFER FINGER PRINT SCANNERS?

Biometric time clocks have become over the past 5 years the employee time clock of choice. Biometric can include, finger, thumb, hand, voice recognition and face recognition. 

Biometric employee time clocks remove all doubt about who is clocking in and who is clocking out.

If you are not in your business everytime employees clock in and out then biometric technology will ensure you know who is clocking in and out.

 

Secure your business today

THE BENEFITS OF USING A BIOMETRIC CLOCK

Companies who find they are still using a punch-style time clock are at a disadvantage in today’s fiercely competitive business environment. While these now antiquated time clocks have plenty of charm, their time is past and they are best relegated to antique shops along with the other technological relics of bygone eras. The world has changed dramatically in the last fifty years, so if your business is still using the time and attendance technologies of fifty years ago, it begs the question of why this one important piece of equipment hasn’t kept pace with the rest of your operations.

The fact is that if you’re using an older attendance tracking system, you and possibly your employees as well are almost certainly losing money. While thankfully not a serious problem for most businesses, time theft does happen and it can easily add up to significant losses over time.

Manage Your Money

Larger companies especially may be hemorrhaging money in the form of labor costs stemming from one dishonest employee here and another there. With the competition certainly doing everything they can to keep their overhead under control, time theft could be costing your business its edge over rivals.

Biometric technology and advanced time clock software provide something mission critical to any company with an eye on their bottom line: accountability. Biometric clocks are a traceable employee time and attendance solution which provides an accurate and reliable way to ensure that your labor costs reflect actual man hours. It’s a simple idea made possible by sophisticated technology.

A biometric time clock incorporates up to the minute security capabilities and accurate attendance tracking into a single attendance system which eliminates time theft entirely. The result is untold savings both in financial terms and time spent by accounting departments and management trying to trace what can often be a nearly invisible form of employee malfeasance.

Increased Security

Your business can also benefit from the use of biometric time clocks in terms of security. Biometric time clocks can be used to restrict access to areas where sensitive information or equipment is sited. Your company can know exactly who was where in your facility, as well as when and for how long! Data theft is a serious concern and biometric clocks can keep the personal or financial information of your customers and vendors protected. New technologies offer new possibilities – and with the labor cost reduction and security offered by biometric time and attendance systems, it’s time to put those punch card time clocks out to pasture and give your business an edge over the competition.

 
3. What kind of card does your system use?
We offer a choice of bar-code, proximity, HID or Dallas touch tag technology. We can recommend which one would be most suitable for each clients particular requirements.
 
4. Will this system save me money?
WILL THIS SYSTEM SAVE ME MONEY?

There are four main areas of saving in moving from a manual to a computerized clocking system.

The details are as follows:

1. Rounding With a manual or mechanical system it is impractical to calculate the exact hours worked each day. This problem is resolved by rounding, e.g. calculating the hours to the nearest fifteen minutes. On average, this leads to each worker being paid for five minutes per day when he is not even at work. This is money paid out that is irretrievable. TNA 4 can pay exactly to the minute and so reduce this to zero.

2. Calculation Errors Whenever there is a human element involved in wage processing, the possibility for errors exists. This can be from mistakes in calculation, unclear printing on cards, transpositional errors, etc. Employees will always complain if they are underpaid but will rarely speak out if they have been overpaid. Therefore errors made will always be at the expense of the company. Research has indicated that such errors cost a company, on average 0.5% of the annual payroll. TNA 4 automates the process and thus eliminates such errors.

3. Time Saving The time spent manually collating and processing data is time that could be spent more productively. By automating the entire process, the time spent on this task is dramatically reduced.

4. Maintenance and Stationery Costs Mechanical systems have hundreds of moving parts and are therefore prone to breakdown. A computerized system has no moving parts and is thus much more reliable, thereby saving on maintenance costs. A mechanical system requires regular ordering of clock cards, ribbons etc. whereas the TNA 4 system allows an employee to use the same card indefinitely. Considerable savings can therefore be made on stationery. You can make your own calculations as to the enormous savings available to you. Alternatively you may refer to the chart overleaf which is based on savings of typical companies.

 
5. How do the employees clock in/out?

TNA software can collect employee in and out clockings using any of the following methods....

  • Pin number and password (employee enters a pin number and password on the keypad of a time clock)
  • Proximity card or keytag (employee moves a card or keytag near the time clock)
  • Biometric finger, thumb or handpunch (employee uses a finger, thumb or full hand)
  • Web clockings (employee clocks through web browser)
  • Manual import of excel spreadsheets (payroll import excel spreadhseet)
  • Teleclock (employee clocks through telephone)

Employees can clock in and out as many times as they need to including unlimited breaks throughout the shift.

 
6. Will I need to purchase a new PC?
Our systems do not necessitate a dedicated PC, so an existing PC may be used provided that it meets our minimum requirements, i.e. Pentium III, 800Mhz, 128 Mb RAM, 500 Mb free Hard drive space and a spare serial port.
 
7. Will software calculate deductions from wages?
TNA software will collect, calculate and process the clockings from electronic time clocks, web clockings and manual clockings into a format that can be imported into payroll. TNA software will include allowances, hours, overtime, leave, leave loading and more.

Typical payroll deductions like tax, superannuation etc are still processed by payroll